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Privacy Policy

Effective Date: 5th September 2025
Last Updated: 5th September 2025

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Trusted Business Advice (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website https://www.trustedbusinessadvice.co.uk
(the “Website”) or engage our advisory services (the “Services”).

 

1. Information We Collect

We may collect and process the following types of personal data:

  • Identity Information – name, job title, company name.

  • Contact Information – email address, phone number, postal address.

  • Business Information – details about your company, enquiries, or information you provide in relation to our Services.

  • Technical Information – IP address, browser type, time zone, cookies, and site usage data.

  • Marketing Preferences – your choices about receiving communications from us.

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2. How We Collect Information

We collect information in several ways:

  • Directly from you – when you fill out forms, contact us, or subscribe to updates.

  • Through our Website – via cookies, analytics tools, and tracking technologies.

  • From third parties – e.g., referrals, professional directories, or publicly available sources.

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3. How We Use Your Information

We use your personal data to:

  • Provide and manage our advisory Services.

  • Respond to enquiries and manage client relationships.

  • Improve our Website, Services, and communications.

  • Send relevant business insights, updates, or marketing (where you have consented).

  • Comply with legal or regulatory obligations.

 

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Contract – processing necessary to provide Services you request.

  • Legitimate Interests – for business operations, marketing, and improving Services.

  • Consent – where you opt-in to receive marketing communications.

  • Legal Obligation – where required by law or regulation.

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5. Sharing Your Information

We do not sell your personal data. We may share information with:

Professional advisers, subcontractors, or partners engaged to deliver Services.

Technology providers (e.g., email hosting, cloud storage, analytics).

Regulatory authorities, law enforcement, or where disclosure is legally required.

All third parties are required to respect your data and comply with UK data protection law.

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6. International Transfers

Where data is transferred outside the UK, we ensure safeguards such as Standard Contractual Clauses (SCCs) or equivalent protection mechanisms are in place.

 

7. Data Retention

We keep your personal data only as long as necessary for the purposes set out in this policy, typically:

  • Client records: 7 years after the end of the engagement (in line with professional and tax obligations).

  • Marketing data: until you opt-out or withdraw consent.

  • Technical data: as per cookie expiry periods.

 

8. Your Rights

Under UK GDPR, you have rights including:

  • Access – request a copy of your personal data.

  • Rectification – correct inaccurate or incomplete data.

  • Erasure – request deletion of your data (subject to legal obligations).

  • Restriction – limit how we process your data.

  • Data Portability – request transfer to another service provider.

  • Objection – opt out of marketing or processing based on legitimate interests.

  • Withdraw Consent – where processing relies on your consent.

To exercise your rights, contact us (see section 11).

 

9. Cookies

Our Website uses cookies and similar technologies to improve your browsing experience, analyse site traffic, and deliver tailored content. You can control cookies through your browser settings. For full details, see our [Cookie Policy] (if separate).

 

10. Data Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure. However, no internet transmission is fully secure, and you provide data at your own risk.

 

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:

Trusted Business Advice
Email: info@trustedbusinessadvice.co.uk 

 

12. Complaints

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection: www.ico.org.uk
 

13. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our Website with an updated “Last Updated” date.

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