Terms & Conditions

1. Introduction & Acceptance

By accessing or using this website and/or engaging our advisory services (collectively, “Services”), you (“Client”) agree to be bound by these Terms & Conditions (“Terms”). If you disagree with any part of these Terms, please cease using our Services.

​

2. Definitions

“We”, “Us”, “Trusted Business Advice”: refers to the business providing advisory services.

“Services”: advisory services offered via the website or otherwise.

“Client”: individual or entity engaging with our Services.

 

3. Scope of Services

We provide advisory and consulting services tailored to business needs (e.g., strategic planning, scaling operations, sector‑specific guidance). Detailed scope of work will be outlined in a separate Engagement Letter.

 

4. Engagement Letters & Prioritisation

Each engagement is confirmed via an Engagement Letter which shall prevail over these Terms in case of conflict. These Terms are general; specific terms or schedules in the Engagement Letter are “Additional Terms” and take precedence. 
 

5. Fees & Payment

Fees are as stated in the Engagement Letter and may be fixed, hourly, or retainer‑based.

Payment is due as specified—commonly upon receipt of invoice or in accordance with milestones.

Late payments may incur interest and/or suspension of Services.

 

6. Client Obligations

Provide timely, accurate information, and cooperate as needed.

Delays or failures affecting delivery may incur additional charges or timeline adjustments.

 

7. Confidentiality

We will treat all Client information as confidential and will not disclose it except where:

Required by law or regulatory body;

With your consent; or through subcontractors (also bound to confidentiality).

​

8. Intellectual Property

We retain copyright in all documents and materials provided during the engagement, except as otherwise agreed. 

 

9. Conflicts of Interest

If we identify any conflict of interest, we will inform you promptly. If the conflict cannot be managed, we may withdraw from the engagement with notice. 

 

10. Liability & Disclaimers

Services are provided with reasonable care and skill, per standards under the Consumer Rights Act 2015.  We limit liability to the fees paid for the particular engagement.

Certain losses (e.g., indirect or consequential losses) are excluded to the extent legally permissible—subject to fairness and reasonableness tests under UK law (e.g., Unfair Contract Terms Act 1977). 

 

11. Term & Termination

The engagement begins as of the date specified in the Engagement Letter and continues until completion unless terminated earlier.

Either party may terminate by providing written notice (often 30 days). Upon termination, Client must pay for Services rendered up to that date.

​

12. Data Protection

We collect and process personal data per our Privacy Policy and GDPR requirements. Details are in our Privacy Statement, which forms part of these Terms. 

 

13. Contracts (Rights of Third Parties)

No third party may enforce any Terms unless expressly stated otherwise.

 

14. Governing Law & Jurisdiction

These Terms and any Engagement Letter are governed by English law, and both parties submit to the exclusive jurisdiction of the English courts. 

 

15. Dispute Resolution

Parties shall first attempt resolution via good‑faith discussion or mediation before initiating court proceedings—aligning with modern practice around digital dispute resolution. 

 

16. Fairness & Consumer Law Compliance

These Terms are drafted to be fair and compliant with:

Consumer Rights Act 2015 (e.g., fairness, clarity, enforceability);

UK regulations on unfair terms in contracts. 

 

17. Updates to Terms

We may update these Terms at our discretion. Significant changes will be highlighted on our website or notified to Clients. Continued use of Services after notification constitutes acceptance.

 

18. Severability

If any provision is unenforceable, it will be severed, and the remaining Terms remain valid.